Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player
Refund policy
Transfer, Withdrawal Policy
Revenue Recognition Policy
Management of External Partnership Policy
Confidentiality and Information
Security Policy
Dispute Resolution Policy
Management of Recruitment Agent Policy and Code of Conduct for Recruitment
Agents
Student Support Services
Policy and comprehensive
list of support services
Pre-Course Counselling Policy and framework
Pastoral Counselling Policy
and framework
 
 

     
 

Dimensions is committed to provide comprehensive student support services that meet the needs of students so as to provide a holistic learning environment to inspire students to have a passion for learning to bring about a strong academic development.

Dimensions shall provide but not limited to the following list of support services:

Focus Area

Description

Adequate and
Relevant Facilities & Infrastructures

     Audio –Visual Resources
    Reference Books
    Wireless Internet access
    Class rooms
    (including Computer and Mock-up rooms etc)
    Food and Beverages
    (including canteen and vending machines)
    Sport facilities
    Study areas

Conducive Environment
for Teaching
& Learning

     Safety and Healthy Environment
    Periodic Environment Maintenance
     (Mosquito / Grass Cutting / Pest Control etc.)

Admission, Orientation
& General Services

     All course application and admission related services
    All student’s Pass Application / Renewal related services
    Airport reception service
    College Orientation
    CPE Orientation
    Medical Checkup assistance
    Updating of personal particulars

Student Protection

     Medical Insurance on hospitalisation, accident and
     related medical treatment for the entire course duration

    Refund of Course Fees
    Transfer / Withdrawal of Course
    Result Appeal Procedure
    Security and integrity of student's information
    Dispute Resolution
    Feedback and grievances resolution
    Fees Protection Schemes

Academic Induction, Support & Holistic Development

     Sports Committee
    Social Committee
    Course Induction
    Academic Performance Monitoring
    Additional Tuition Class Support
    Industry Attachment
    Enrichment Programme / activities

Guardianship & Counselling

     Pre Course Counselling
    Home Stay and Accommodation
    Pastoral Counseling
    Attendance monitoring & Counselling
    General Healthcare Information
    Advice on General or specialist health and social services
    Academic Counseling

Progression & Career Support

     Student Alumni
    Career Talk
    Progression Pathway

Feedback & Communication

     General Enquiries Services
    Provide easy accessibility of information that are
    important and relevant to student during their course
    of study with us
    Student Tea Meeting
    24-hr hotline services
    Advice on Dispute with Third Parties

Review Framework

The Management Team will conduct annual review on the Student Support Services Policy for continual improvement

 

  
  Back to top
 
 
   AWARDED 4-YEAR
   EDUTRUST CERTIFICATION
   BY THE COUNCIL FOR
   PRIVATE EDUCATION (CPE),
   MINISTRY OF EDUCATION
   (MOE), SINGAPORE
     read more
      Heartiest Congratulations
    to all GCE “O” Level
    (2011) students for
    their great results
     read more
      Warmest congratulations
    to our top GCE “O”
    Level (2011) student,
    Yang Kaiqi, for her
    excellent results (five
    points from five subjects)
     read more
 
 
 
 
   
  New Year’s Day
  Chinese New Year
  Good Friday
  Labour Day
  Vesak Day
  National Day
  Hari Raya Puasa
  Hari Raya Haji
  Deepavali
  Christmas Day
 

(www.mom.gov.sg – Check out the specific dates from this website under Public Holidays)
   

Home | News | FAQ | Contact Us | Useful Links | Terms of Use | Privacy Policy
Main Campus: 58, Lowland Road (Kovan MRT),Singapore 547453
Bukit Timah Campus: 2, Jalan Seh Chuan, Singapore 598417
City Campus: 277, River Valley Road,Singapore 238318
TEL：(0065)63340600(7 Lines)　FAX：(0065)63346066
UEN: 200108141H (13.06.2011-12.06.2015)
E-mail: enquiry1@dimensions.edu.sg
Copyright © 2011 Dimensions International College. All Rights Reserved.
Website last updated on Friday, 18 May 2012