Dual Certification Programme

 
   
Course Code: DEG-605(F)
DUAL CERTIFICATION PROGRAMME:
NITEC IN ACCOMMODATION OPERATION (ITE)
ITE: 17/75/05 (21 November 2006)
CUM
DIPLOMA IN RECEPTION OPERATIONS AND SERVICES
(City & Guilds Pitman/UK)
MOE: EDUN N24-03-257 V3 (24 April 2006)
(Total Duration: 12 months + 6 months OJT)
 
If you want to achieve academic success with hands on practical training, look no further! Our training modules are specially designed to meet the needs of aspiring hospitality students like you.

This dual qualifications programme is designed to teach and train students to be able to function at a middle management level in a wide range of establishments ranging from hotels, resorts, country clubs and casinos, to catering institutions. The course offers management subjects and advances the understanding of the industry.

Institute of Technical Education (ITE) is a post-secondary institution that provides pre-employment training to secondary school leavers and continuing education and training to working adults. Since its establishment in April 1992, ITE has developed itself into an institution well-known for its provision of broad-based, multi-disciplinary curriculum that ranges from engineering to technical, business and service skill areas.

The UK City & Guilds Pitman Qualifications in Reception Operations and Services is a highly respected qualification for people who want to upgrade their knowledge and skills to work in the Hotel and Restaurant Industry, providing service to customers using internationally recognised standards.

Dimensions Commercial School is an Approved Training Provider (ATP) for NITEC Accommodation Operations.

This 18-month programme consists of two components: -

  • Institutional Training:
    Theory and practical class lessons are conducted on the premises at Dimensions Commercial
    School. Duration is twelve (12) months.
  • ON-THE-JOB Training (OJT):
    Students are attached to well-known hotels, resorts, country clubs or restaurants to perform
    their industry attachment. Duration is six (6) months.

NOTE: Candidates will be required to sit for a practical skills competency examination and a one and a half hour written test.
 
EDUCATION CHART:
 
 
COURSE OUTLINES:
 
  • NITEC in Accommodation Operations Syllabus:
    • Front Office Operations
    • Hospitality Operations System
    • Guest Services
    • Housekeeping
    • Service Excellence
    • Effective Communication Skills
  • C&G Diploma in Reception Operations & Services:
    • Security Practices
    • Customer Care
    • Personal Presentation
    • Safe Practices
    • Fire Prevention
    • General Reception Procedures
    • General Front Office Procedures
    • Advance Reservation Procedures
    • Guest Accounting Techniques
    • Selling and Marketing Techniques
  • Industry Attachment (6 months) ? After 12 months of Theory (NITEC/ C&G)**
** Students are entitled to only one (1) OJT-posting. They must attain an attendance rate of more than 90% to qualify for the OJT-posting and no second OJT-posting will be arranged if the student withdraws or is terminated from the OJT centre.
 
ADMISSION REQUIREMENTS:
 

Students must be at least 16 ? 25 years of age and must have successfully completed their junior high school or its equivalent.

Duration : 18 months
Days and time : Monday to Friday
9.30am–12.30pm or 1.45pm–4.45pm
Intake : Preferred Timing (Jan, Mar, May, Jul, Sep, Nov)
Examination Periods : June, December
Pre-requisites for Completion : (a) Attendance must be more than 90% and not absent for more than 7 consecutive days without valid reason. ( ICA Requirements)
(b) A pass in all the examinations.
(c) Complete & Pass Industry Attachment.
Qualification Award : NITEC in Accommodation Operations, issued by Singapore, ITE and Diploma in Reception Service issued by UK, City & Guilds Pitman.
 
APPLICATION PROCEDURES:
 
A)
To complete the Application Form you have to provide us the following:
  1. Photocopied educational certificates, transcripts, awards and testimonials.
  2. 4 passport-sized photographs. Kindly write your name on the reverse side of your photographs.
  3. Resume/C.V.
B) The completed Application Form must be submitted personally to the office of Dimensions Commercial School during office hours. Original certificates, transcripts, awards and testimonials must be presented to Dimensions Commercial School for verification purposes.
C) A signed Letter of Offer and a Standard Student Contract.
D)
Office hours:
  • Monday to Friday : 9.00 am to 6.00 pm
  • Saturday : 9.00 am to 2.00 pm
  • Sunday and Public Holidays : Close
 
ENQUIRIES:
 
For the latest course information, kindly contact:

Dimensions Education Group
58 Lowland Road,
Singapore 547453
Tel: (65) 6334-0600
Fax: (65) 6334-6066
 
With effect from 1st July 2007
 

 

 

 
 
Copyright Dimensions Education Group 2007