| 1. |
What are the course fees? |
| |
| a) |
Course Fees can be found in the Course Brochures
available in the school |
| b) |
Breakdown of the Course Fees into Tuition
& Non-Tuition Fees can be found in the
Course Brochure |
| c) |
You can request our Customer Service Executive
to e-mail these brochures to you. |
|
| |
|
| 2. |
What is the course duration
for most of the courses? |
| |
| a) |
Course Duration varies for the different
courses that we conduct. |
| b) |
The Course Duration for each course can
be found in the Course Brochures. E.g. the
course duration for the NITEC in Food &
Beverage Operations is 18 months, comprising
12 months of institutional training and 6
months of industry attachment. |
| c) |
If you have a specific course in mind,
please enquire with the Customer Service Executive
for the specific course duration. |
|
| |
|
| 3. |
What is the installment
plan or payment scheme like? |
| |
| a) |
For most of the courses, students are required
to make full payment before the commencement
of each course. |
| b) |
b) Payment by installments can be discussed
with the Customer Service Executive. |
|
| |
|
| 4. |
Are the certificates issued
by the school recognised internationally? |
| |
| a) |
Our school and all relevant courses are
registered with the Ministry of Education,
Singapore. |
| b) |
We have centre approvals from the partner
organizations to conduct their courses at
our school. E.g. a Student who completes the
Advanced Diploma in Hospitality Management
course can gain entry into the 3rd Year for
the Degree in Hospitality Management at Charles
Darwin University, Australia. |
|
| |
|
| 5. |
Is there a refund policy? |
| |
| a) |
Our Refund Policy is clearly spelt out
in our Course Brochures or in our Website. |
| b) |
Our refund policy is approved by the Consumers
Association of Singapore (CASE) Singapore.
|
|
| |
|
| 6. |
Will my fees be refunded
if my student’s pass is rejected? |
| |
| a) |
If the student’s pass is rejected,
the registration, administration and processing
fees and the Escrow fees are non-refundable.
|
| b) |
The tuition fees will be refunded to the
student within 14 days. |
|
| |
|
| 7. |
As a foreign student, will
I have a chance to work in Singapore? |
| |
| a) |
Foreign students are not allowed to work
during their studies at a private school in
Singapore. |
| b) |
After graduation your employer may apply
for a work permit (WP) or an Employment Pass
(EP/SP) from the Ministry of Manpower (MOM)
Singapore, to allow you to work in Singapore.
|
|
| |
|
| 8. |
What are the documents
required for the Student’s Pass application? |
| |
| a) |
Following documents are required for the
student’s pass applications:
•
Immigration & Checkpoints Authority (ICA)
Student’s Pass application forms (Form
V36A and Form 16)
• ESCROW form
• Birth Certificate
• Highest
Qualification Certificate
• Highest
Qualification Transcripts
• Passport
photocopy
• 3 passport-sized photographs
• Bank details for Student Protection
Scheme (ESCROW)
• Study Plan
• Parent’s & Applicant working
statements (if any). |
| b) |
The above information can be found in our
Course Brochures and Website. |
|
| |
|
| 9. |
Please explain what is
Escrow? |
| |
| a) |
The CASE Student Protection Scheme (SPS)
requires an ESCROW account for the student’s
tuition fees. Upon approval of the student’s
pass, 30% of this account will be given to
the school. The balance 70% will be disbursed
to the
school on a monthly basis. |
| b) |
The SPS scheme is to assure students that
their tuition fees are in safe custody and
they will be returned to them if the school
for e.g. is closed. |
|
| |
|
| 10. |
Usually what is the application
duration for the Student’s Pass? |
| |
| a) |
As a SQC-PEO school, we enjoy the green
lane benefits from the Immigration & Checkpoints
Authority (ICA) Singapore. Hence, approval
of the student’s pass application is
between 2 to 4 weeks. |
|
| |
|
| 11. |
Why do we need to translate
all the documents in English? |
| |
| a) |
As the official business language in Singapore
is English, all documents for submission to
the government departments, must be in English.
This applies to the application of Student’s
Pass. |
|
| |
|
| 12. |
If I want to further
my studies overseas, what are the procedures? |
| |
| a) |
Students, who wish to apply for their studies
overseas, are required to approach the relevant
overseas authorities for their specific rules
& regulations. E.g. The Australian High
Commission in Singapore if they wish to study
in Australia. |
|
| |
|
| 13. |
Who will arrange for
the industry attachment for the Hospitality/F&B
courses? |
| |
| a) |
Our school will arrange for the industry
attachment as it is part of the course curriculum.
|
| b) |
One OJT-posting only will be given to each
student. No further posting will be done if
the student is terminated from the Attachment
Centre. |
| c) |
The allowance for students ranges from S$500
– S$800 per month. This varies from
hotels to hotels and restaurants to restaurants. |
|
| |
|
| 14. |
How do I register for
the external examinations? How will I be informed
of the results? When can I collect my certificate? |
| |
| a) |
2 to 4 weeks before the official registration
dates for the examinations, the Customer Service
Executive will inform students to register
and pay for the examination fee accordingly.
E.g. for the Singapore Cambridge GCE “O”
Levels, students can access their results
on-line, using their SingPass numbers. |
| b) |
Certificates will be issued to students
normally within 4-8 weeks after their examinations. |
| c) |
Students will only be allowed to collect
their certificate, after they have paid all
their tuition fees. |
|
Copyright Dimensions Education Group 2007